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Business Development, Manager (Van Nuys)

One Contact Center is growing. Fast. And to keep up with our rapid growth, we’re looking to build on our biggest strength: our people.

This position will appeal to business-savvy professionals looking to work for a long-established company.

We are looking for an enthusiastic, hard-working Business Development Manager who will revel in a business ‘hunting’ role, working in a team environment.

Requirements and Key Competencies:

  • Self-starter with a high degree of independence, strong ethics and business integrity.
  • Strength in business analysis, proven research methodology and logical thinking.
  • Excellent communication skills (written and verbal) and comfortable being on the phone.
  • Shepherd client relationships from the early stages of the Business Development process through to setup and execution (Full Cycle).
  • Ability to work in a fluid and constant changing marketplace.
  • Proven track record of consistently exceeding corporate objectives and quotas.
  • Proven prospecting management skills and successful experience at new account development and getting into new markets.
  • Strong project management, budget management, organizational, and planning skills, with the ability to handle multiple tasks simultaneously to meet project deadlines in a fast paced environment.
  • Solid presentation and interpersonal skills to effectively communicate and interact with internal and external stakeholders, and the ability to communicate clearly and enthusiastically about services and solutions.
  • Ability to handle sensitive and confidential information with professionalism and integrity.
  • Experience in or other CRM an added advantage.


  • Maintain professional and appropriate working relationships with all team members. This includes demonstrating respect, enthusiasm and initiative
  • Provide support, training and coaching to other team members where appropriate
  • Demonstrate teamwork, reliability and professionalism in the workplace

Education and Experience

  • Bachelor’s Degree from an accredited university with a focus in Management, Business Administration, Marketing, or equivalent combination of education and experience
  • Minimum five (5) years of Business Development or related experience, 7+ years preferred
  • Strong consultative, relationship building, and customer service/sales skills
  • Proven track record with brand and agency sales—past success and established relationships
  • Large range of existing relationships and contacts with top-tier companies considered an asset
  • Ability to multi-task and cope up in a fast-paced, goal oriented environment.


  • Identification of opportunities in Emerging Markets
  • Communicate on customer and competitive developments
  • Identify potential customers in each line of business
  • Qualify marketing leads and set up calls for Account Executives
  • Identify and qualify business opportunities and qualified leads
  • Present business solutions to prospective customers
  • Develop and implement strategies to maintain and increase business with each account (existing and potential)
  • Create and/or review reports and forecasts, and ongoing status reports
  • All other duties that may be assigned from time to time.
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